Lockbox Processing

Let our lockbox solution help you attract and retain key customers

Collect and process your customers’ accounts receivable payments simply and seamlessly with our leading lockbox solution, Active Lockbox.

Active Lockbox uses the latest technology to help you process accounts receivable payments for your existing business customers. Not only that, it helps you attract profitable new clients too.

An increasing number of businesses – including those in retail, healthcare and property management – are looking to financial institutions like yours to handle their remittance processing. And we’re here to help.

Key features

• Structured documents (such as payment stubs) and semi-structured documents (like invoices and payment lists) are readily processed.


• Field recognition and interpretation are completed using sophisticated CAR and ICR components.


• Each customer lockbox has discrete, independent work streams and separate workflows are provided for each lockbox.


• Customers can securely access their own lockbox information and drill down to the transaction level to resolve customer disputes immediately.


• Deposits to multiple bank accounts for each lockbox can be done electronically, for example via accounts receivable conversion or Check 21 in the USA.

Business benefits

• Retains existing high-value customers and attracts new high-value customers.


• Administration overheads are reduced as customers are empowered to manage their own user access.


• Enables your customers to concentrate on running their business rather than processing payments.


• Provides you with a new service to offer customers and generate additional revenue.


• Gives your customers faster access to their funds.