Aperta understands that the sale of a new system is only the start of the
relationship – not the end.
Aperta works closely with their clients to ensure we fully understand the client’s business and its associated requirements. Before the solution is focused on specific client needs, these are discussed, well-understood, and fully documented. This involves detailed discussions with business specialists, IT specialists, and the operational team to ensure that all stakeholders’ requirements are catered for in the final solution.
This process ensures a full understanding of the business, technical, and operational requirements and that the resulting solution is robust, efficient, and satisfies all the processing requirements.
Aperta also ensures that any transition to the solution provided is done most efficiently and with minimal disruption to the normal business operations and customer service.
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