Covid-19

Considering the global impact of the COVID-19 Coronavirus the health and wellbeing of our clients, employees and partners has become our primary concern. Building upon recommendations from the World Health Organization (WHO) and local governments, Aperta is limiting its travel policies to only essential travel and only to those destinations to which travel is permitted for those purposes. Client communication will continue to be carried out using WebEx and electronic means.

We are monitoring the situation daily and making sure the business is prepared to react to any increased risk. We have advised and are assisting all Aperta employees to follow the guidance issued by health organisations to minimise risk to themselves.

Regarding support for our customer installations across the world, we are currently not experiencing any reduction in service. We are fortunate to have support centres in the UK, US and India which are supplemented by additional support staff in Chile, Canada and the Dominican Republic. It is normal daily practise for support to be provided from more than one region so there are no new operations to be put in place.

Many of our staff work from home on a regular basis and should we consider it necessary to close any of our offices the staff will continue to provide support services from home. Where our local distributors provide on-site support, Aperta is able to provide the same services remotely for its software, should any distributors be temporarily unable provide such services.

Aperta assures its clients that all reasonable efforts are being made to provide business continuity, to minimise any risk to the health of our staff and to keep you updated to any changes. In the meantime, please continue to take care of yourselves and each other.